Simply create an account online and you should be able to use the online shopping facility immediately.
Once you have chosen an item, you can click on the image to get a better look and see the details of the item. Then, click the“Add to Shopping Bag” button to place it in your shopping bag. Follow the directions through the checkout process to complete your order.
Your order will not be placed until the very end of the checkout process, when you choose the payment method via debit/credit cards and bank deposits.
Yes, it’s perfectly safe to have your jewelry items delivered to your doorstep. We have a trusted courier logistics equipped with safety protocols to ensure timely and secure deliveries.
Descriptions are provided for each item.
International shipping is not yet available. You can subscribe to our newsletter for updates on our features and facilities.
An email confirming the purchase shall be sent to the email address you specified in the Online Store upon completion of the payment process.
It takes around 5-7 business days (except weekends and Holidays) for us to process, package, and deliver the item/s to you.
You may check your account on Just Jewels website justjewels.com.ph under the Order History page for the status of your parcel. We will also update you via text message regarding the shipment of your order.
Our online shopping facility accepts debit/credit card payments via PayPal and bank deposits/bank transfer.
Acceptable debit/credit cards for PayPal are Visa and Mastercard.
For bank deposits, we accept payments through BDO and BPI.
You may refer to the Terms and Conditions indicated in our online store or you may send an email to [email protected] or contact our Support Team (+632) 8779-9888 / (+632) 7759-9888 local 1793 to facilitate your request
Once completed, online purchases are final.
Yes, provided that the correct delivery address is given upon checkout. Either a home or office address may be considered as delivery destination. The recipient is required to sign a waybill as confirmation of receipt and proof of delivery. We reserve the right to request for a valid ID (any government-issued ID), representative’s valid ID together with the ID (or photocopy) of the recipient and an authorization letter to ensure safekeeping of your package, especially when you will not be able to receive the item(s) and someone else will receive it on your behalf.
We’re sorry to hear that you’re unable to place an order. Please contact our Online Support Team by sending an email to [email protected] and we will work on resolving the issue as quickly as possible.